After having a new windshield installed in my car, I noticed that the trunk lid wasn't closing or opening properly. I did not think about the connection with the two at all since they were on opposite ends of the car, and I simply decided that I would take it to my body shop to have it looked at when I got a chance. I took the car there today, and when I did, they told me that the cause of the trunk problem was that the windshield installer did a poor job putting the car back together after the windshield was installed. Because of this, I will need to have two major parts on the top of my car replaced.
I marched off, really annoyed, and went to the company that replaced the windshield. In a calm but strong manner I explained to them what had been told to me by the body shop, and that I thought that it was unacceptable that my car had been damaged in such a way because they did a sloppy job. I explained that I expect them to repair the damages in full, and that I refuse to pay for it out of my pocket, as it was completely their fault.
They have told me that I will be contacted in the morning to go over what is going to be done to make it right, and I will only settle for them replacing everything and repairing all the damage that they caused.
I was really proud of myself for taking care of all of this on my own, and standing up for myself to a company who had done wrong by me. It is important to stand up for yourself, and ensure that things are done right. Just because I am a young woman, I refuse to let anyone take advantage of me, and not do something the right way.
If you can't tell already, my car is like my baby :) I won't settle until this is fixed!
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